"our", or "us" refer to Sumo Rubber.
We are company number SC555021 registered in Scotland, United
Our registered office is at 272 Bath Street, Glasgow, G2 4JR, United Kingdom.
can contact us on our email: firstname.lastname@example.org at
any time to request access to the information that Sumo Rubber has
about you, correct any information (if you can’t do so yourself in
your Account section), or delete the information Sumo Rubber has
we process under contractual obligation:
When you purchase something from our store, as part of the buying and selling
process, we collect the personal information you give us such as your name,
address, email address and telephone number. We need your contact details in
order to process your order and ensure it gets to you safely and securely.
We will also send you a confirmation email with updates on your order and with
the tracking details of your shipment.
Should there be an issue with your order, we will contact you either via email
or the given phone number. Your phone number together with any delivery
instructions might also be passed onto the courier services should you choose
“courier” delivery as they might need to contact you prior their arrival.
As a final step of our order we ask all our customers for a Feedback. We
use Trust Pilot as a platform to request and evaluate
customer feedback and thus provide them with our customers email address. This
email address is solemnly used to generate the feedback request only. You can
unsubscribe from these emails either directly with Trust Pilot or by emailing
us on email@example.com
Information we process with your
When you contact us, whether by telephone, through our website or by
e-mail, we collect the data you have given to us in order to reply with the
information you need. We keep your name and email address so as to be able
to track our communications with you to provide a high quality service.
You can visit our website without giving away your personal information, but we
would like to make you aware, that Sumo Rubber uses Google
Analytics and Cookies so we can improve our service, user
experience and analyse how our website is used. Aside from the approximate
location, the information collected by Google Analytics is mostly anonymous
traffic data including browser information, device information, language etc.
You can adjust the settings on your computer to decline any cookies if you
wish. This can easily be done by activating the reject cookies setting on
your computer. We do not collect or store any additional information.
also opt out of Google Analytics without affecting how you use our site – for
more information on opting out of being tracked by Google Analytics across all
websites you use, visit this Google page.
We aim to obtain your consent to process this by asking you to agree to our use
of cookies the first time you visit our website.
Information we collect for legitimate
All customers have an option to purchase our goods as a guest. If you
decide to create an account with us, you will notice we are asking our
customers for their motorcycle model. This piece of information is voluntary
and for our internal purpose only. As we target very specific market, knowing
our customers motorcycles is vital for us when selecting future products for
Also as a registered customer you will have an option to sign up for a Newsletter.
This piece of marketing is sent out once a month to all subscribers using
the Mailchimp mailing service. We do
not send any other unsolicited emails. You can unsubscribe from Newsletter
anytime either directly with Mailchimp (link at the bottom of each Newsletter)
or by emailing us direct on firstname.lastname@example.org
Information regarding your payment:
When processing a payment for goods at our website you have two options:
Direct payment using Stripe –
all personal data is provided to Stripe platform and govern by their Privacy
Policy. Only a trace of this transaction is kept on our server (ie. Last 4
digits of your card and expiry date). We do not store or at any point view the
full details of you debit or credit card.
Payments via Paypal – Using
this form of payment, you will be transferred to a secure page on the website
of Paypal. Once you leave our store’s website, you are no longer governed
information that we are given in this instance is the email address you used to
process the Paypal payment from.
store is hosted on 1and1.co.uk using Opencart. They provide us with the online
e-commerce platform that allows us to sell our products and services to you.
Your data is stored through 1and1.co.uk data storage, databases and the general
1and1.co.uk application. They store your data on a secure server behind a
SECURITY & RETENTION
protect your personal information, we take reasonable precautions and follow
industry best practices to make sure it is not inappropriately lost, misused,
accessed, disclosed, altered or destroyed. We use Secure Sockets Layer
(SSL) certificates to verify our identity to your browser and to encrypt any
data you give us. Whenever information is transferred between us, you can check
that it is done so using SSL by looking for a closed padlock symbol or other
trust mark in your browser’s URL bar or toolbar.
All details that we collect are stored securely in an electronic form
in the admin interface of our website. Only authorised personnel have access to
We do not store any hard copies with your personal data, the only exception is
one copy of a customer invoice that is required by law for accounting purposes.
This is kept secured and accessed only by relevant staff.
We keep your personal information only for as long as required by us to provide
you with the services you have requested and to comply with other law,
including for the period demanded by our tax authorities.
update this privacy notice from time to time as necessary. The terms that apply
to you are those posted here on our website on the day you use our website. We
advise you to print a copy for your records.
QUESTIONS AND CONTACT
would like to: access, correct, amend or delete any personal information we
have about you, register a complaint, or simply want more information contact
us at email@example.com
In Glasgow 18th May 2018